Terms & Conditions
Willow & Crumb – Terms & Conditions
Last updated: 9/9/2025
Welcome to Willow & Crumb! These Terms & Conditions outline the rules for purchasing from us. By placing an order, you agree to these Terms, so please read them carefully.
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1. Orders
All orders are subject to availability and confirmation.
Custom orders must be placed with sufficient notice of 7 days. Rush orders may be accommodated for an additional fee.
Willow & Crumb reserves the right to refuse or cancel any order for reasons including but not limited to product availability, payment issues, or concerns about delivery.
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2. Pricing & Payment
Prices are listed in [USD] and are subject to change without notice.
Payment must be made in full at the time of order unless otherwise agreed.
Accepted payment methods include cash, card, PayPal, Venmo
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3. Cancellations & Refunds
Orders canceled more than 72 hours before pickup/delivery may be eligible for a refund.
Orders canceled less than 48 hours before pickup/delivery are non-refundable.
Custom and specialty orders are non-refundable once production has begun.
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4. Allergies & Dietary Information
Willow & Crumb products are made in a kitchen that may handle common allergens including wheat, dairy, eggs, nuts, and soy.
While we do our best to accommodate requests, we cannot guarantee that our products are free from allergens. Customers are responsible for notifying us of any allergies at the time of order.
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5. Pickup & Delivery
Pickup times are arranged at the time of order and must be honored by the customer.
Delivery is subject to availability, fees, and delivery area limitations.
Once products leave Willow & Crumb (via pickup or delivery), responsibility for handling, transport, and storage lies with the customer.
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6. Quality & Storage
All products are made fresh. Customers are responsible for proper storage (e.g., refrigeration if required).
Willow & Crumb is not liable for quality concerns arising from improper storage after pickup/delivery.
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7. Liability
Willow & Crumb shall not be held responsible for any adverse reactions to our products, including allergies, intolerances, or mishandling after pickup/delivery.
To the maximum extent permitted by law, our liability is limited to the cost of the product purchased.
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8. Intellectual Property
All recipes, branding, logos, and materials (including images on our website or social media) remain the intellectual property of Willow & Crumb and may not be used without permission.
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9. Governing Law
These Terms are governed by the laws of the state of Idaho.
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10. Contact Us
For questions about these Terms, please contact us at:
Willow & Crumb
Email: slane2238@gmail.com
Phone: 208-964-9683